Here’s a critical fact: the most expensive line in any organization’s budget right now is not a cloud contract, a consultant, or a new AI platform. That designation belongs to the measurable gap of trust between senior leaders and the key people who actually do the work. Why? Both external forces...Read More
internal communication
internal communication
The front page of the Wall Street Journal summed it up: “Welcome to the era of the mega-layoff.” From Snap to Oracle to Amazon, a new corrosive template for dramatically “right-sizing” workforce is presently engulfing major companies. Meanwhile, other companies—maybe even yours—observe...Read More
internal communication
Have you experienced this? A critical client e-mail was en route and smartphones weren’t available to me. “You’re welcome to use our courtesy computer,” replied the cheerful attendant. Relieved, I sat down and booted up the available PC. First warning flag: no anti-virus software. Second warning...Read More
internal communication
Profitability shifts. Tightening margins. Workforce issues. Scaling challenges. All these and more drive companies and organizations to consider significant changes – sometimes complete transformation – of processes and operations. A serious fact? Many of these change initiatives and transformation...Read More



