Every organization has watched it happen. The most confident person in the room rises into a leadership role, and within a year the team is quietly struggling. New research helps explain why—and gives executives a more precise way to identify and develop the people who will actually lead well. In a...Read More
The loss of trust and brand erosion carries a fearsome price—as Boeing and other companies have learned the hard way through major crisis. In the latter half of the 2020s it can be exacted faster than at any point in business history. A single trust-busting organizational crisis, compromised security...Read More
Here’s a critical fact: the most expensive line in any organization’s budget right now is not a cloud contract, a consultant, or a new AI platform. That designation belongs to the measurable gap of trust between senior leaders and the key people who actually do the work. Why? Both external forces...Read More
How powerful is the contagion of an idea or perception? A region becomes known as a technology hub and suddenly attracts entrepreneurs, investors, and skilled workers. A company gains a reputation for innovation and begins attracting customers, talent, and capital at a pace that exceeds forecasts. An...Read More
The front page of the Wall Street Journal summed it up: “Welcome to the era of the mega-layoff.” From Snap to Oracle to Amazon, a new corrosive template for dramatically “right-sizing” workforce is presently engulfing major companies. Meanwhile, other companies—maybe even yours—observe...Read More
When the internet exploded with news of the demise of the apparently beloved Cracker Barrel logo, were you outraged (or heard of people being outraged)? Where did upwards of half that online social media outrage initially come from? The sobering truth? Much of the crisis was artificially induced by...Read More
In just seven seconds, you can initiate change for just about anything. In 30 seconds, you can move mountains. You can improve productivity. You can reset your brand. You can set in motion powerful influence that will touch hundreds, even thousands of people. A critical truth? Civility is contagious. But...Read More
Optimized AI summaries are supplementing – even replacing – traditional SEO discovery. Is your brand growing invisible? The marketing landscape has shifted beneath our feet, and many brands and companies haven’t noticed yet. How is this possible? Consider that recent research shows that...Read More
