“We did not develop this medicine [Nexavar] for Indians, we developed it for western patients who can afford it.” These inflammatory words, uttered by Bayer AG Chairman Marijn Dekkers at a Financial Times global pharmaceutical forum last month, have flared into an international firestorm,...Read More
crisis
crisis
Near-blasphemous, anti-growth blather? Particularly when U.S. auto sales are peaking at a six year high and people are congratulating each other for a bull-like market? Well, I didn’t come up with this headline. It was recently penned by Alan Sloan, Fortune magazine’s senior editor-at-large for finance...Read More
crisis
The Australian Army, a proud force currently serving in its longest war ever in Afghanistan, is in crisis. Apparently a number of soldiers, allegedly including officers in leadership positions, have been circulating demeaning and sexually abusive online information against women. And all of this at a...Read More
crisis
“Journalism is the first draft of history” was the saying I grew up with. But recent events like the horrific terrorist act during the Boston Marathon demonstrate that social media, particularly Twitter, is the real first draft of everything. The Boston Marathon tragedy showed us all how social media...Read More
crisis
Once a prominent executive asked me: “What is it exactly that people do in public relations?” Having been asked this question hundreds of times, I replied: “Just like a company’s brand and reputation, every corporation has public relations whether they want it or not. The only question is whether...Read More
crisis
It takes months, even years, of time, consistent performance and often considerable budgets to build up a brand or reputation. How can you protect it? In the Digital Age, years of work can be annihilated in a matter of hours. I talked with expert Pete Blackshaw (now with Nestle and author of Satisfied...Read More