The once-pristine reputation of Boeing tumbled once again in January when an Alaska Airlines door panel blew off in mid-flight, endangering passengers. Following the deadly crashes of the Boeing 737 Max aircraft five years ago, “Boeing spent billons of dollars to make its products safer and repair...Read More
crisis communication
crisis communication
Your Coronavirus response — a leadership opportunity. LONDON (January 26, 2020) People protect themselves with precautionary face masks from the Coronavirus crisis spreading from China. Credit: PowerofFlowers iStock Shutdowns, supply chain shortages, medical emergencies all represent situations...Read More
crisis communication
The magnitude of Boeing’s global crisis was so widespread that it even rattled the Dow Jones Industrial Average. In the wake of rising anxiety over the deadly crashes of two Boeing 737 Max aircraft and an initial stoic Boeing response, falling Boeing shares brought down the influential 30-stock index...Read More
crisis communication
The Australian Army, a proud force currently serving in its longest war ever in Afghanistan, is in crisis. Apparently a number of soldiers, allegedly including officers in leadership positions, have been circulating demeaning and sexually abusive online information against women. And all of this at a...Read More
crisis communication
“Journalism is the first draft of history” was the saying I grew up with. But recent events like the horrific terrorist act during the Boston Marathon demonstrate that social media, particularly Twitter, is the real first draft of everything. The Boston Marathon tragedy showed us all how social media...Read More