It was a healthcare supernova. Founded auspiciously in 1956 with support from a prominent Indy lawyer, a top banking executive, and even the influential publisher of the Indianapolis Star, Winona Memorial Hospital swiftly skyrocketed to become the No. 1 favorite hospital in Indianapolis. A healthcare...Read More
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Positive media relations – the strategic placement of news and information about your company, product, or service – remains a powerhouse tactic for brand development. However, media relations now represents something quite different from just a few years ago. Today, there exist about seven public...Read More
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A feared despot, Mugabe, renders your national currency worthless. An unrelenting national crisis emerges. Now what? Back in 2009, the barbaric antics of now-former Zimbabwean president-for-life Robert Mugabe were annihilating both people and economics alike in the formerly prosperous southern African...Read More
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Mapping the customer journey. Securing strategic predictive intelligence. Locking down the omni-channel focus. Yes, another happy stock photo illustrating success factors. But what are the fundamentals that lead to this point? Eyes glazed over yet? These are all important tactics. But as you’ve...Read More
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Know why customers value your goods and services? What makes you stand out? Do you maximize those positive differences to reap a well-deserved profit and market growth? Oftentimes we can get so busy with “work” that we forget why people find value in what we do. When we’re selling and trying to...Read More
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Marketing is coming full circle. And that changes everything. You obviously may have heard that before. So why is that now believable and what does that mean for you, particularly as it’s showtime for budgets and strategy? (Hint: what do your prospects and customers check more than 100 times a day...Read More
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Buy some space or time, write some copy, bust up an ad on InDesign (or in Final Cut), and away you go. Steve Jobs built Apple in a garage, so why can’t you? So rake it in and repeat? Nope. And for sure not halfway through the second decade of the 21st century. Advertising, marketing and PR (and...Read More